A quick note about online retailers…

There is no doubt that the internet has changed the way we shop for many things; books, CDs, electronics and food are all commonly bought online these days and fashion and clothing is also having an increasing role to play online. A few years ago, we at Richard Designs took the decision not to supply products online; either ourselves, or through online bridalwear retailers.

The reason we made this decision was clear; we do not believe that internet retailers can provide the level of service you deserve for your big day. While they may be able to offer apparently cheaper prices, the quality of the product is not comparable. Additionally, we often hear of problems with brides who are let down, either on delivery dates (a real nightmare!), wrong colours, size and also on returns policies, which can often lead to unwanted accessories and unnecessary expense.

 

However, over the past few months we have noticed an increased number of online retailers claiming to sell Richard Designs’ products. We work hard to ensure that all of our stockists are genuine, responsible retailers with experience of selling bridalwear who can provide a safe environment for brides to purchase items for their special day. It is extremely disappointing that some websites claim to sell Richard Designs products when we know for certain they cannot possibly; because we do not sell to them!

 

As we will not sell to online retailers, brides should be extremely suspicious of any website which claims to stock Richard Designs’ items. If in doubt, please feel free to contact us; websites that make this claim may or may not be known to us. Furthermore any brides who find themselves having been deceived by such websites are more than welcome to come to us to ask for advice or help.

 

Finally, we would like to assure our genuine retail stockists and their brides of our commitment to avoiding selling to internet sites and we ask for your support in spotting unscrupulous websites who undermine the high quality for which we are known.

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3 Responses to “A quick note about online retailers…”

  1. Julie Flanagan says:

    Hi,
    I am getting married in a few weeks and live in Northern Ireland. I would be grateful if you would tell me whether you have any stockists in Northern Ireland – for bridal hair combs with flowers and diamonds?
    Thanks,
    Julie Flanagan

    • Hi Julie,

      Thanks for getting in touch. We do have stockists in Northern Ireland. I have passed your enquiry onto Charlotte who will contact you with details of your nearest stockist. If you need anything else then just let us know!

      Louise

  2. Lisa Wilson says:

    Hello Richard Designs

    We are currently looking for another tiara supplier. Although we do not currently have a shop, we are internet based but DO NOT sell over the internet. We offer brides a very personal service. We visit them in their home with a range of bridalwear and accessories. Our website is purely to allow people to find us although we are extremely active in our wedding fayre attendance at the moment.

    We would love to have a few samples of your tiaras as they are totally different to what we currently stock.

    Thank you for your time.

    Lisa Wilson

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